Experience Researcher, NN/g (Nielsen Norman Group)
Megan Chan
Welcome! My name is Megan. I connect research, design, and business to help teams build better products.
As an Experience Specialist at NN/g (Nielsen Norman Group), I conduct research on emerging technology, provide design consulting to clients, and train UX professionals around the world. Previously, I worked as a Product Researcher at SurveyMonkey.
Publications
Articles
Videos
I write scripts and film videos to share information on various UX topics.
Card View vs. List View
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Accessible Solutions Benefit Everyone: Here's How
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How to Get UX Experience Without a Job
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Why 90's Designs Are Coming Back
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Pilot Testing in UX Research
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Usability Testing with Users' Personal Information
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User Testing with Older Adults
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Speaking
I have trained 2,200+ UX professionals worldwide, on the following topics:
- AI for Design Workflows
- Emerging Patterns in Interface Design
- Storytelling for UX Work
- Psychology and UX
- Interaction Design
My research and consulting experiences directly inform my speaking. View my full list of courses here.
